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Training Links
  1. Help Desk Essentials
  2. Understanding Customer Service Processes and Procedures
  3. Support Center Tools, Technologies and Metrics
  4. Dealing With Irate Customers and Escalating Complaints
  5. Technology Troubleshooting Essentials
  6. Windows Operating Systems for CompTIA A+ (220-902)
  7. Windows 7 Fundamentals >>> no transcript <<<
  8. What's New in Office 2016?
  9. Microsoft Word (2016) Essentials
  10. Excel 2016 for Windows and Mac: Essentials
  11. Using Office PowerPoint (2016)
  12. Using Outlook (2016)
  13. OneNote 2016
  14. Using Publisher 2016
  15. Using Visio 2016
  16. Using Office Sway 2016
  17. Using Office Delve 365 (2016)
  18. Using Skype for Business
  19. Word 2016 for Power Users
  20. Excel 2016 for Power Users
  21. Intro to Windows 10
  22. Configuring Windows 10 Core Services
  23. Windows Operating Systems for CompTIA A+ (220)-902)
  24. Administering Google Apps for Work
  25. Acrobat DC Fundamentals
  26. Acrobat XI Fundamentals for Business Professionals
  27. Office 365: Introduction to OneDrive for Business
  28. Using Microsoft Office Online (2016)
  29. The Ultimate QuickBooks Pro Training Bundle >>> no transcript <<<